One Missouri woman has been trying to reclaim her life since she was given the social security number of a deceased person 16 years ago.
In 2007, Madeline-Michelle Carthen discovered she was placed on the Death Master File while trying to apply for financial aid as a student at Webster University. The 52-year-old woman from St. Louis, Missouri, has been haunted by the error despite getting a new number from the Social Security Administration (SSA) and changing her name.
According to The Independent, the old number that she was given has kept her from graduating college and qualifying for a mortgage.
Carthen called the mistake “a haunting” and said things didn’t get better when she first found out that she was on the list that tracks those who are deceased with social security numbers.
“Well, it got worse because it wasn’t creditors. Being in the Death Master File, it went to the IRS, it went to the Department of Homeland Security, it went to E-verify, all of these things. It just started affecting my life. It’s just a matter before my Social Security number catches up with me, and then they have to let me go … HR can’t process payroll,” describing the challenge she has faced with keeping a job due to the error.
In 2021, Carthen filed a lawsuit against the SSA that was dismissed after she previously tried reaching out to four total U.S. presidents for help. After being assigned a new number the same year and legally changing her name, the woman said she’s still haunted by the mistake. “Here I am still stuck, and nobody can help,” The Independent noted Carthen shared.
While an SSA spokesperson told KSDK in an email that its records are “highly accurate,” the administration’s website guides what to do for people who may also find themselves in the same situation as Carthen.